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FAQ


PRODUCTS

Will products that are not in stock be delivered at a later date?

Where are Leandro Lopes products made?

How can I order a special design?

How do I care for my product?

How do I know whether or not my product is authentic?

EXCHANGE & REPAIR

How can I return an order/withdraw from contract?

How do I get my money back?

How can I exchange my products?

My article was defect at delivery!

How can I get my article repaired?

PAYMENT

Payment Methods

Why do I receive a payment reminder?

What happens if I fail to pay?

What are the conditions for installment purchase?

Why is my PayPal payment still open?

SHIPMENT & DELIVERY

When will my order be dispatched?

How long will take for my order to be delivered?

How high are the delivery costs for my order?

How can I order with express delivery?

How can I track a delivery?

ORDER PLACEMENT

How can I place an order?

How can I cancel an order?

When will I receive my order confirmation?

When can I expect my order to be dispatched?

CONTACT

Do you still have questions? Contact us now.